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Recent Cases

Issue: Client “A” paid for a hotel suite that had a hot tub. The hot tub did not work. All the hotel would do is move him and his wife to another room.
Solution: Although the new room did have a working hot tub, the same day that we called the hotel, Client “A” also had $85 taken off of his bill for the couple’s inconvenience.
See our Cheers & Jeers page for more cases

 

 

About Us

Since 1997, we have been helping consumers get satisfaction on issues as diverse as

  • poor retail and restaurant experiences
  • shoddy repair service
  • insurance questions
  • broken merchandise
  • companies that don’t care
  • customer service representatives at companies who don’t respond to repeated inquiries.

Having founded Dear Consumer in 2005, we now offer expanded service to consumers across the nation.

We’ll handle the issue, no matter how big or small it is, because we know it’s important to you.

Info@DearConsumer.com

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